Sunrise of Madison

One of my favorite assisted living buildings by far. I have been in health care a long time. The staff at Sunrise Madison has always been warm and inviting. The building is small and quaint and can fit the care needs of any senior. The fire place that sits to the left gives a warm and inviting appeal. To the right there is an always bustling cafe. Jesse the activities director sells this place on his own with new exciting activities he provides with positive energy and a smile. You can tell he loves to work with seniors every day. The memory unit is one of my favorites in the industry, it’s warm and bright. The staff appears to love working there. I love the state of the art sensory walls and memory stations. The receptionist is welcoming and accommodating. If you have questions for sales Justin is always ready to help. Upstairs the nursing team works hard to accommodate everyone’s care needs. I would recommend this facility to a friend or my own parents.

My mother has been very happy at Sunrise of Madison since her arrival over 4 years ago. Thanks to a very kind and talented activities director, Jessie, my mother has been happy to join activities and engage with the other residents. More recently, Sunrise has added a second position in activities, giving Jessie an extra hand and having an activity person 7 days of the week. Thanks to Amy, my mother now feels an extra level of care and one on one attention that has been so meaningful for both me and my mother. She makes daily visits to the residents and engages personally to offer an ear, a laugh or a conversation. She has been a valuable addition to the team of caregivers, giving of her personal time and attention. Last week, for my mother’s birthday, she used her own lunch hour to eat with my mother in my absence. She has truly made a difference in my mother’s life! Presently, there is an excellent team of receptionists who know the residents by name and provide extra help and conversation to everyone. It is this special kind of attention that makes Sunrise a very caring environment.

My dad has been at Sunrise in Madison for several weeks now, and we are so happy that we seem to have found a truly perfect place for him. The facility is absolutely beautiful, and his 1 bedroom unit is bright and airy. The food is really good -- something that was quite important to my father! But best of all is the staff -- everyone working there is engaging, interested in the residents, kind, and caring. I can't say enough good things about them! On top of that, on the rare occasion that something doesn't go quite right, it's rectified immediately. We are truly completely satisfied with the choice to move Dad to Sunrise.

Between various relatives I have had extensive experience with senior facilities in the Morristown NJ area. Sunrise of Madison is, as others have noted, long on initial charm and extremely short on compassionate care or business principles. I removed a loved one to a nearby facility after 6 weeks of double talk and heartless treatment behind closed doors and never looked back. Beware. The memory unit is a snake pit. There are far, far better places. If I could give zero stars I would.