Sunrise of Lincoln Park

My MIL was a resident of Sunrise Senior living in Chicago, Illinois (Lincoln Park facility). She moved in there November 2023. She had 3 serious falls, she broke her wrist once, fell in the shower and broke her elbow. In November of 2024, she was found unresponsive in her room. She fell out of bed and they didn’t check on her that evening at all. I am attaching pictures. She had a broken arm and horrible black eyes. She ultimately succumbed to these injuries. At my MIL’s funeral services, a representative from Sunrise - Rebecca, attended the services. She offered her condolences and I responded “It was just too hard for her to recuperate from the fall”. Rebecca responded “Fall? What fall?” I said “the one where she broke her arm and got black eyes”. She gasped and said “Oh honey, she was punching herself!” I don’t think any 96 year old woman, who was probably all of 85 pounds could do this to themself. I had to walk away to not make a scene. While I don’t think there abuse, I can say they do NOT monitor their residents. They don’t care and if you call they won’t answer anything. I wanted her moved to a new facility which would be more of a nursing home and not an assisted living. We were told she doesn’t need that, but she had documented dementia. My husband did not have power of attorney of her health so our hands were tied. Please, please place your loved ones in a different facility. Do not use Sunrise Senior Living in any city.

A lovely and caring facility designed to provide excellent care for assisted living and memory care residents -- I especially love the memory care monikers Reminiscence, Reminiscence Plus, and Reminiscence Plus Plus. The activities and staff provide wonderful hourly activities to keep residents engaged. I would especially like to single out Ashleigh Romero and Jessie Herson. Jessie first introduced me to Sunrise Lincoln Park (SLP) and gave me a personal tour and information. Ashleigh gave a great virtual tour to my sister-in-law Laurie (from Maryland) and myself.

Our experience at Sunrise has been outstanding. The care team (daily care givers, care managers, nurses) has been outstanding, doing their work with the right heart. Every employee goes above and beyond to help take care of my mother and make us all feel at home at Sunrise. The receptionists, the sales team, the maintenance team, the cleaning team - all go outsides of their direct duties to do what is required to make my mom's home at Sunrise a positive one. I've also been impressed with the providers they bring to round at their care team - HealthPro Heritage OT and PT, Dr. Martin, the podiatrist, etc. Thank you, Sunrise of Lincoln Park!

I am a house call dentist who has been tending to the residents at Sunrise of Lincoln Park for over three years, coming for emergencies and monthly for routine oral care. Rebekah Zhao, the Director of Nursing, is amazing. I go to over 18 homes, and working with all of the staff, from caregivers to Rebekah, is phenomenal. Caring, respectful, and always willing to jump up and help, no matter what time of day, has been consistent. I don't always get to meet the Director of Nursing. I can't always find staff to help me, or to show them, my dental findings. These two things are definitely NOT happening here. It is a pleasure to walk in and provide care. Could not recommend this home enough.