Sunrise of East Meadow

Our mother has been a resident in the Reminiscence Care area at Sunrise of East Meadow since May 2023, following a brain aneurysm. Because she is non-ambulatory and requires 24/7/365 care for Level 4 dementia symptoms, our family’s biggest priority was finding a place where she would be seen, heard, and truly cared for. We found that in Sunrise. The leadership here is exceptional. Mary V., the Reminiscence Care Director, is wonderful and leads with a hands-on approach that filters down to the entire team. Heather, the Head Reminiscence Nurse, is simply fantastic; she knows my mom personally, and on the rare occasion that an issue arises, she is incredibly engaged and responsive. What truly sets Sunrise apart is the staff’s personal connection to the families. Many of the aides know my sister, Mary Ann, and me by name and provide us with regular, honest feedback. There is a "heartwarming" vibe the moment you walk in. Watching Jean and Suki lead community events and see the residents interact is a joy. Knowing the team is actively engaging with my mom daily gives our family immense peace of mind. We want to give a special thank you to the incredible team members who care for her: Day Team: Careen (Lead), Carline, Alrica, Tameka, Maryse, Diana, Keri, Nora, Delcia, Marie Susco (who does wonderful activities), Marie Nicole, Eve, Hilda, Wiceland, Talmie, Shelly, Denise, Genese, Martha, and Laurianne. Overnight Team: Edith, Beulah, Tassila, and Madeline. Nursing: Heather, Kormasa, and Jemima. Activities & Leadership: Suki and Jean. If you are looking for a facility where the staff is hands-on, the communication is excellent, and your loved one is treated like family, I cannot recommend Sunrise of East Meadow enough.

I just can’t say enough about this community. As a geriatric care manager, I helped move a client to Sunrise East Meadow a few months ago following a hospitalization, rehab stay, and a short stint at a different community that was simply not a great fit. Her dementia had progressed and her family did not feel confident with her returning to that original assisted living, so they brought me into the mix and we looked elsewhere. We considered options allll over — Manhattan, NJ, Long Island.. as long as it was a good fit, nothing else mattered. No stone was left unturned and her family truly did their due diligence. I knew right away that Sunrise was the absolute best place for her. Her care needs exceeded that which could be (safely) provided at other communities, at least not without having to hire additional private help. But I knew Sunrise could not only manage her physical needs, but her cognitive, social, emotional.. all of them! The team is seasoned and the longevity is tremendous. They really know what they’re doing up on Reminiscence (memory care). My client has settled in SO beautifully and is really thriving. Just yesterday, her son called me and said, “You know, I didn’t believe you when you told me to trust them and give it time in the beginning, I didn’t think it would work out given my mom’s needs.. but you were right!” It was the absolute best to hear those words (though I refrained from saying I told you so ;)). Thank you Sunrise EM for the absolutely exceptional care your entire team provides every single day. The dignity, respect, attention to detail, love, affection, etc do not go unnoticed!!

I was totally mislead about the pricing for me and my life partner by Joe from corporate who got in touch with me to discuss pricing and set up virtual tours. After speaking with him, Sunrise was the PERFECT choice. I need assisted living.. he doesn’t. He doesn’t need or want meals, laundry, etc. all we need is a bed for him to sleep in and we’re told by the actual facility after my virtual tours all they have is “rent” which is the same amount for for both (so double the price) of us… that includes meals and laundry.. I don’t believe it is fair that a we can’t live together after 15 year of sharing our lives. There should be a way to accommodate this situation

Buyer beware!!! Too many people run out of money in that place. One poor soul got shipped to the Bronx after running out of money. Price quote was 8,000 a month. It was up to 18,000 in less than 3 years. Get a camera in the room!!! Staff is defensive and deceitful and threaten relatives by pretending they’re afraid of them. It’s all about liability. I would give a zero review if I could. Never again!!!