StoryPoint Louisville East (Oxmoor Lodge)

I just wanted to share how thrilled my wife and I are with the care my mother-in-law is receiving at StoryPoint East Assisted Living (next to Oxmoor Center). She has been a resident there for less than a year and it has been great. Beth, the executive director, and Deb, her senior lead receptionist, are fantastic. They are so friendly, very nice, and always have a smile on their face. They are so warm and approachable and very knowledgeable. They promptly provide us with an answer to any question we ask. The remainder of the staff are not only friendly, but they are also compassionate, well-trained, and super responsive to everyone’s needs. The facility itself is clean, odor-free, and very accessible, plus it’s pet friendly, and well -maintained. The dining experience is impressive with nutritious, chef prepared meals. I often wonder how the chef manages to please so many people! Beyond that, they take great care of the residents with many services while providing a comforting atmosphere that balances independence with needed assistance. My wife no longer has to worry about her mom, knowing she is in such capable hands. We toured and explored various assisted living facilities prior to choosing StoryPoint East. I highly recommend taking a personal tour to see it all for yourself. We feel very blessed to have found StoryPoint East for our mom’s new home. They are definitely a five star facility!

I cannot say enough wonderful things about Bryan, the maintenance professional, at StoryPoint East Assisted Living (next to Oxmoor Mall). His skill level across all areas of his trade is truly exceptional. Whether it’s plumbing, electrical work, general repairs, preventative maintenance, etc. Bryan handles every task with expertise and precision. It’s clear that he has extensive knowledge and takes great pride in doing the job right the first time. Bryan is incredibly prompt when responding to maintenance requests and follows through consistently until the issue is fully resolved. Nothing gets overlooked, and residents don’t feel forgotten.His reliability gives us a peace of mind. What truly sets him apart, though, is how he interacts with the residents. He is always friendly, professional, and patient. I don’t think I have ever seen him without a smile on his face. He takes his time to speak with the residents and their families, reassure them, and make sure their needs are met. In a senior living environment, that compassion and respect mean just as much as a technical skill. He is an invaluable asset to the facility and makes a meaningful difference in the daily lives of the residents! My mother has lived at StoryPoint East less than a year and Bryan has always responded promptly to her needs and performed the job well!

Our entire family is grateful for our Mom having enjoyed living in her comfortable, cozy independent living apartment for 11+ years at Storypoint Louisville East (formerly called Oxmoor Lodge). Benefits such as, access to meals in the dining room, various planned activities/events to connect with other residents, and opportunities to create new friendships in her golden years are some of the many highlights. The management team and staff were always accommodating of our big ole family gatherings, especially celebrating our Matriarch's 90th birthday in the dining room. Or, even privately scheduling meals/events/tea parties with our Mom in smaller rooms, on occasion were also wonderful. Not only did Mom make good friends here, these relationships extended to her adult children. We highly recommend Storypoint!

I have lived at Storypoint for about 3 1/2 months and have enjoyed living here. It is a very friendly place and the people who work here are, such as Bryan the maintenance manager, are always helpful to get things done. There are activities everyday. Come join me and have lunch with me.