StoryPoint Grand Rapids West

Quite simply, we love everything about Lincoln Square. Our 94 year old Mother has been a resident for over four years and continues to enjoy her time there. It is quite apparent that all of the Staff truly care about the residents by how open, interactive, friendly and well liked they are in addition to how they all pitch in when needed to serve the residents. We consider all staff members to be our friends as they make it a point to get to know families of residents. There is never a dull moment at Lincoln Square as several varied activities occur daily that residents can participate in if interested. The food is amazing with varied selections available at each meal and as our Mom says “I don’t have to do dishes”. Our Mom loves the staff and her friends at Lincoln Square and I can’t imagine a better place for her to call Home.

I truly couldn’t say enough good things about Lincoln square, the overall atmosphere when you walk in the doors can make any day do a complete 180 and you’re sure to leave feeling better and smiling. Our staff is great (I may be biased) but our residents make it truly the best place on earth, they’re sure to warm your heart with a smile and sometimes a good laugh. Either way, I’d recommend Lincoln square to anyone, you won’t regret coming to visit!

My 92 year old mother-in-law moved into Holiday Lincoln Square one year ago today. We moved her from the east side of the state to be near us. She has been very happy there and settled in quickly into her new “home.” My husband and I have been so pleased to have found this warm and nurturing place for Mom. We were referred by A Place for Mom and it happens to be less than a mile from our home. We thought it could be a challenge to find a place for her because she is still independent and only needs a walker. But, we’re pleased that there are Advisacare health aides available for hire if and when the need arises. There is also an Empower Me office of therapists if needed. Very early on, it was clear that all of the staff there enjoy their work with the residents and make every effort to create a caring and positive climate. Mom has made very good friends here and feels very safe. The housekeeping staff, always kind and positive, goes above and beyond to keep the rooms and general areas clean while also changing out bed linens and towels. The maintenance man is very responsive and friendly. The administrative staff is also very visible, positive and responsive, often working in other capacities when needed. The dining staff is well mannered, efficient and courteous. The menu has several choices for each meal and the food is very good. (We thought Mom would miss cooking, but she’s been very happy to let others serve her delicious meals.) The activities director is outstanding, always upbeat and provides every manner of fun events, activities and outings to keep residents as busy as they choose to be. While understaffing has been an issue, as it is in many places these days, (especially in housekeeping) it has allowed us to see the “all hands on deck” attitude of this place. It is truly a team who see their residents as a family. Regular meetings are held in the light filled atrium to keep residents informed and allow for questions and concerns. All of these attributes make Holiday Lincoln Square a very special “home” for our mom.

This place is awesome!! My dad loves it here, and I don't know what we would do without them. Dad is very happy with the food and loves the variety they offer. They also offer tons of opportunities for activities. He has been involved in Bible studies, exercise classes, and art projects, but there are several other options in addition to that!! They are always having fun holiday parties and celebrations as shown in the images of my dad I have shared. This past year, my dad was in the hospital over his birthday. One of the super awesome staff at Lincoln Square reached out to me to ask if they could send him well wishes somehow. The very next morning they had collected more than 40 birthday cards with notes and well wishes from all the residents and staff for me to bring to Dad in the hospital on his birthday. They made him feel so incredibly loved, and he has made some amazing friendships at Lincoln Square!!! The staff and other residents have become an extension of our family.