South Port Square

I have lived in independent living for 7 years. I love the activities here, but I also love the fact that I am free to pursue my other passion for volunteering for the St Vincent de Paul of Sacred Heart Congress. Southport Square allowed me to collect food for our pantry to help my other love. Residents have been very generous and ST, Vincent de Paul so appreciates food contributed! Thank you to my fellow residents! Just to say you can do as you please here, and still be reassured that should something happen, you have the comfort of knowing you will be taken care of here!

South Port Square / Harbor Health promises a "seamless transition" to the next level of care. Their marketing claims "when there is a change in health, the resident can directly enter a care level that matches their needs". Don't believe this. My mom was in Assisted Living at Harbor Health when she suffered a UTI that caused dementia to take over her mind. It was clear she needed the supervision and locked doors that came in the Memory Care unit, but there were no apartments available. If you think South Port Square has a plan to deal with this situation, you'd be wrong. My mom was forced to stay in her Assisted Living apartment. She was required to pay a home health agency (owned by South Port Square) for 1-on-1 supervision at $33 per hour. Their instructions were to keep her in her room for her "health and safety". Administrators at Harbor Health then increased the amount she paid monthly for her apartment by $900 because her dementia was such that she needed more help….she made their jobs more difficult! Mom's move to Memory Care didn't happen within days or even weeks.....she remained in Assisted Living for 28 days! The cost to her for the 1-on-1 supervision they required exceeded $10,000. During the month she waited for an apartment in Memory Care she was isolated, confused and depressed. Her hallucinations and delusions were at their worst, and she threatened to kill herself....that's how sick her mind had become. The help and counseling she desperately needed in the dementia unit was just down the hall from her Assisted Living apartment but was not available to her. Mom lived only 4 weeks after moving to Memory Care. I have great guilt about placing my mom at South Port Square. It was not a nurturing environment, and the final months of her life were miserable.

Very nice rehab, everyone is very nice and attentive, family member says food is very good too. The only issue I have is when I went to visit for the first time and I signed in I signed in under my family members name thinking that's who I was going to see and now every time you send me a message it comes up with my family members name and not my name and nobody at the front desk seems to know how to fix that!

At first glance the property is just stunning. The landscape is well maintained and beautifully arranged. The several buildings are well maintained and each has its own decor vibe. The friendly welcoming smiles are throughout each community. The staff is always willing to listen and offer assistance if needed. The services offered allows and encourages residents to feel safe and independent as possible. The extended health services are available if needed and that provides much security to families. I appreciate having peace of mind that so much is in arms reach if needed.