Shipley Living

My brother has been living at Shipley Living for the past several months and we're so grateful for the positive impact it's had on his life. Since moving in, he's has made some new friends and enjoys the delicious meals. He loves the staff's genuine care and the way they go out of their way to accommodate his needs. We are seeing him thrive in his new environment and feel incredibly thankful that we found Shipley Living community.

My mother lived for a short period of time in the independent living facility at Shipley Living. I provided 30-day notice that she was moving out. I also indicated that I would email the facility when move out was complete. On the last day of her lease I went to the unit to get the rest of her belongings and they were gone...thrown away...deemed to be garbage. Management said we turned in the keys, but I still had them. I used them to get into the unit. Apparently a second set of keys to my mother's unit had been in someone else's possession, which is terrifying. After speaking to a staff member and emailing a few, no apologies were offered, nor was any reimbursement offered for my mom's lost property. Apparently management maintains the right to violate your lease agreement, go into your apartment and throw away whatever they want whenever they want. The people I communicated with were extremely rude and unprofessional. To add insult to injury, we were "accidentally" billed for a full month instead of a pro-rated month. There any many independent living facilities in the area, keep your loved ones safe and avoid a headache by avoiding this place at all costs.

This place is by far the worst place to send your love one. My grandma was doing great until I sent her to Shipley living rehabilitation for short term because she fell. One month later it’s time to bring her home she no longer can use the bathroom on her own, can’t barely walk, and suffers from trauma from the disrespectful staff. This place is very segregated one wing treats patience very professional with care, on the other wing you have very unprofessional staff; half don’t know where there patience’s rooms are or don’t know how to care for them, the staff treats the seniors with no respect like there not humans. I came to visit twice a week it’s times it smelled like human waste, my grandma look like she hasn’t been washed. My grandma had to wear a neck brace after her fall, her neck brace was placed upside down one occasion. They gave her an oxygen tank, one time I came the oxygen tank was not on properly to the point she was panicking. If I can give this place 0 stars I would. please do not send someone you love to Shipley living rehabilitation.

The nurses, physical and occupational therapists, and overall staff are exceptional. My father is a tough cookie 🍪 and these caregivers get an A+ for his care. Thank you to everyone who helped him out.