Serenades at West Orange

Absolutely stellar care! I cannot express enough gratitude for the incredible attention and compassion my mother received at Serenades West Orange. From the moment she moved in, she was treated with dignity and genuine warmth. The executive staff and care teams went above and beyond to ensure her comfort and well-being, always taking the time to listen to her needs and mine. Beyond the excellent medical care, the emotional support and positive atmosphere truly made a difference in her well being and overall experience. The facility was clean, well-maintained, and felt like a true home away from home. I am so incredibly thankful for the peace of mind knowing she was in such capable and caring hands. This facility truly deserves five stars for their outstanding dedication to their residents.

Serenades West Orange is truly a blessing for families navigating the challenges of memory care. From the moment we walked in, we felt a sense of warmth, compassion, and professionalism from the entire staff. The caregivers are not only highly skilled but also incredibly kind and patient, treating every resident with dignity and respect. The facility itself is beautiful, clean, and designed with safety and comfort in mind. The engaging activities and personalized care plans help residents maintain a sense of purpose and joy. Communication with families is excellent, giving us peace of mind knowing our loved one is in the best hands. We are beyond grateful for the care and support provided at Serenades West Orange. If you’re looking for a memory care facility that truly feels like home, this is the place. Highly recommend!

Serenades at West Orange is truly a standout memory care community that exemplifies what compassionate, person-centered care should look like. From the moment you walk through the doors, there’s a warmth and attentiveness that sets this facility apart. The environment is not only clean, well-designed, and secure, but it also radiates a sense of dignity and respect for every resident. The staff members are consistently kind, responsive, and deeply knowledgeable about dementia care. A major reason for this exceptional standard is the remarkable leadership of Paris Flores. Paris is not only an outstanding administrator but a genuine visionary in memory care. Her commitment to excellence, empathy, and innovation shines through in every aspect of the community. Under her leadership, the staff operates like a cohesive, purpose-driven team, and the atmosphere of care is infused with both professionalism and heart. Families feel heard, supported, and reassured knowing their loved ones are in such capable and compassionate hands. Paris has cultivated a culture where residents thrive—not just in terms of medical care, but emotionally and socially as well. Her attention to detail, open communication with families, and hands-on approach make all the difference. She is an inspiring example of what leadership in elder care should look like. If you're searching for a memory care facility that not only understands the clinical needs of your loved one but also honors their individuality and humanity, Serenades at West Orange—with Paris Flores at the helm—is the gold standard.

Mom is in the perfect community. The staff is kind and caring and it is a reflection of the superior management of the facility. The building is well maintained, residents are engaged in activities, Mom loves the food and she gets the attention she needs from care staff. Paris the Executive Director is kind and caring always personally invested in the care of all residents. Thank you Serenades West Orange for always treating us like family!