Seaton Hagerstown

When my father, who was my mothers primary caregiver, passed away very unexpectedly I had to find an assisted living facility in a short amount of time. Over the course of 3 to 4 days I looked and spoke with 5 or 6 places and decided on Seaton for many reasons. The first thing I noticed when I came in the door that the place was full of life. Residents in activities, walking around, and convesating outside of their rooms. The next thing was the cleanliness. Deanna met me at the door and gave me a full tour. After that we sat down and chatted. She was extremely thorough in what all needed to be done to get mom not only into Seaton, but ANY assisted living facility. After viewing a few others here in Hagerstown I knew Seaton was going to be the place for mom. General vibes, gut feeling, and value (price for her care) were all in allignment with what I was looking for. Theres a lot that Seaton did right in my eyes and a lot I liked for me and mom, but there was one big thing that stuck out over a lot of other facilities in the area: Moms care, independence, and her journey to this new life was first, money was second. Deanna and Karla were the only ones who, in my opinion, didn't make me feel like I was being sold something. I know that this is a business and can respect that, but like I said the money came second. It has been a full month and so far everything has been great, top to bottom. I am very grateful for Seaton and the entire staff for their genuine care for my mom.

There are some fabulous employees at Seaton. The first person you’re likely to meet is Casey. She works at the front desk. If there was ever someone you’d want representing your facility, it’s Casey. She has a sweet, upbeat personality and can be seen helping out any time and any where it’s needed. The residents know this about her and seek her out. I’ve observed her assisting in the dining room, delivering mail, reading the cards residents have received to them when they aren’t able to do so themselves, she even assisted a newer employee by showing how my dear friend preferred to be dressed/changed. I’m not sure that there’s anything she doesn’t pitch in and help with. Casey is a top notch brand ambassador. Seaton would be wise to do whatever it takes to keep her there until she retires. Thankfully, she’s young! Signed, Lisa Walker

Making the decision to place my father in an assisted living facility was not an easy one. But finding the "right place" gave me so much peace of mind. My father went from living alone for over 50 years to being in a community of peers. He adjusted very well, but I credit this mostly to the amazing staff at Seaton. They truly do care about the residents. My father loves every single staff person he comes into contact with on a daily basis. I thought, for sure, I would have to iron out some issues that would surely arise ... but I have to honestly say, the entire experience has been very positive. I have the peace of mind knowing that he is well-cared for, and truly valued as a resident at Seaton. I am so very appreciative of staff members Deanna, Rosie, Heather, John, Jan, Lisa, Michael, Casey ... and the many medical aids (especially Jerica, Michelle, Cory, Brittany) who make Seaton an awesome place for my father to live.

I came in to visit at Seaton today and what I noticed and have noticed each time I have come in is that Casey who sits at the front welcomes you with a smile and goes out of her way to help. The management and care staff is kind, compassionate, and truly caring. The community is warm and welcoming, with plenty of activities and always seems like a lot of fun. What really stands out, is the way the staff treats each resident like family. They take the time to get to know them. It's clear that they genuinely care about each resident's well-being and happiness.