Peregrine Senior Living at Onondaga Hill

Peregrine Living | Memory Care is a beautiful place for seniors. I site visit every month for business purposes and the location is beautiful in cleanliness and vibrant colors. Many residents are in activities when I arrive and they seem content and entertained. There are many beautiful sitting areas that make you feel like it is your own home. I love their cafe, decorated in 50's and 60's theme with a jukebox. I would have loved to put my Mom here, however, it is private pay. There are very few memory care facilities like this one that feel like home.

The staff is all friendly and supportive. They care for residents like they are family and the compassion truly shows through. The facility itself is clean, bright, and inviting. If you are looking for a place for a loved one with memory issues, Peregrine is the spot.

Our family member had to be placed in memory care when her assisted living facility declared they could not provide the level of care she needed. Within 3 months, she had fallen out of bed four times. While at Peregrine, a fall caused a broken hip. The staff knew she was a fall risk, and yet there was no evidence of any precautions. One time, there were multiple skin tears after a fall, and the staff said we had to appoint a family member to serve as back-up in case they could not get the dressings changed as per doctor's orders. While she was in the hospital following hip replacement surgery, one of us went to her room to get some things she needed. The door was locked, but imagine our shock when a staff member was found asleep IN HER BED! The staffer had used a passkey to enter the room and take a nap. When it was determined that our family member could not return to Peregrine, we cleaned out her room and discovered that a quilt that was made for her was missing. Nobody knew nothing. And there was no initiative to try to find the quilt either. Overall: Sloppy care that resulted in serious injury. Seniors have died because of that kind of procedure. Staff using patient beds to nap. Theft of personal belongings. Inadequate staffing to provide wound care even though even any family member would be deemed competent to act as back-up when they couldn't do the dressing changes. Thankfully, the new facility is taking much better care of her.

The 24/7 365 day/year care, support, and dedication provided by the entire Peregrine Onondaga Hill team, is appreciated. This community has passionate individuals whose patience, and expertise shine when working with our most precious population of seniors with memory loss, as well as when supporting their loved ones. Thank you to each of you for your expertise, dependability and commitment to the work you do day in and day out to make Peregrine Onondaga Hill a clean, safe, caring home for the residents and peace of mind for each residents love ones.