Parkside Gardens

Our family had experience with Parkside Villa twice, with my dad staying there for about 100 days each time. Having dialysis onsite was incredibly helpful, allowing him to receive treatments without having to leave the premises. That convenience made such a difference for both his comfort and our family’s peace of mind during a difficult time. A special thank you to the amazing staff on the 300 floor, especially Sarah G, Kia, and Daisha, for the kindness, care, and support shown to my dad during his stays. We truly appreciated everything you did for him and our family. It was clear they truly cared about the residents and worked hard to create a comforting environment. The dedication, hard work, and heart they put into what they do every day did not go unnoticed. During a difficult time, the staff treated my dad with kindness, patience, and dignity every single day. The nurses, aides, and team members went above and beyond to make sure not only the residents were cared for, but that families felt supported as well.

If you care about you loved one, stay away from this place. On multiple occasions we waited for help after using the call button for help. Multiple staff commented about being under staffed. Nurse managers will tell you that "they're doing the best they can do". She told me that staff should never be telling patients they're understaffed. Food was terrible. If I could include pictures, you'd see toenail clippings stuck in the carpet when my father fist arrived and the whiteboard in my father's room with the same info on it for a week. No one there updated it for over a week- I'm sure they didn't want to update they're names so pts wouldn't know who to complain about. Good luck getting help bathing, my father was put on a schedule then it was changed for no apparent reason and he went for over 10 days without getting help with a shower. My father passed away at this facility. Hours later a staff member called me to let know (via voicemail as I did not answer) that they had made a previously requested update to his dietary plan. So, she apparently didn't get the memo that he was taken via ambulance to the hospital and was dead. It's sad to think about the first person I talked to when getting my dad settled here wanted me to do a Google review right there and now. If only Google reviews could give negative stars!! No rehab support happens on the weekends. So, any progress just slides back. I suppose to keep you there longer and they can keep billing medical insurance. Just don't do it. There are so many better facilities you can choose.

I like the people but not every single person. The staff has been good to me. They show kindness and thye are good with people. They don't belittle me. Therapy is a trying experience. My experince with therapy has been good, especially Danielle and Anna and the dog. Therapy has empathy for other people.

I’ve been at Parkside Villas for a week. The rooms are a nice size. Everything that you need is available. Many of the staff members are very kind, helpful and caring. Their shining star is their therapy group! The therapists are very professional and know exactly what needs to be done. In one day they had me walking steps with 1 foot! Amazing 🤩. It’s also a family friendly environment.