Pacifica Senior Living Country Crest

The staff is very helpful and Sherry in particular watches over my brother like he is her family member. I am so appreciative of her and the staff of Memory Care. They go above and beyond and that is due to her leadership I'm sure!

When we were looking for a place for our mother, we thought we found it in Country Creat. Yes my mother wasn’t always easy to care for but that’s why she was placed there because we placed her in a professional place with professional worker. Well that wasn’t that case at all! I have worked in the nursing field for over 30 plus years and I thought I saw it all. If I didn’t have a camera placed in her room I never would have saw what was happening to our mother! We watched a caregiver placed our mother in her recliner and put the legs up and tv up loud and left with the door shut ! We got another Notification that there was motion in her room. So we go to look at what is it and there is our mother trying to get out of her recliner with the legs still up and calling for help ! My heart was breaking watching this all go down and there wasn’t anything I could have done. I called that place over 7 times and no once did anyone answer the phone. After sometime I did fall asleep and when I woke up I saw they did finally call over an hour later but it was in the middle of the night . I checked the Camera in the morning to see how things were that is when I learned they left my mother in every recliner with the TV on loud with no water or potty brakes nothing for nine hours yes nine hours and then finally someone opened the door at 5:30 in the morning, but I saw her hand and they close the door and left her again! I was so livid to see the least! There is another time when a woman entered my mother‘s room and laid on her bed and fell asleep for over three hours mind you caregivers are to check on these residents every two hours if they would’ve did a check, they were to realize they were missing somebody. There were other things as well. Unfortunately I did have to contact State beause this kind of care is just not ok! The last day that my mother was there, she had fallen backwards, hit her head and as I’m on the phone with one of the employees they did say oh well your mom had been unstable on her feet all day then tell me why was she walking around on her own when we’ve told them that she was a fall risk? They all need some serious training again !

I recently had the opportunity to learn more about this assisted living community, and I was truly impressed with the experience. From the moment I reached out, Rebecca was incredibly kind, patient, and attentive. She took the time to answer all of my questions thoroughly and made sure I felt informed and comfortable every step of the way. In addition to Rebecca’s wonderful support, all of the staff I encountered were warm and friendly, creating a genuinely welcoming atmosphere. The grounds were absolutely beautiful, well-maintained and peaceful. The rooms were very spacious, which really added to the overall sense of comfort and quality. It’s clear that compassion and professionalism are a priority here. Rebecca’s caring approach, combined with the inviting environment and dedicated staff, made what can often feel like an overwhelming process much easier to navigate. Based on my experience, I would highly recommend this community to anyone looking for a supportive and welcoming environment for their loved ones.

Country Crest Senior Living offers a wonderful environment for seniors with a variety of care options including independent living, assisted living, memory care, and respite care. It’s great to see a community that can support residents at different stages while still creating a welcoming and comfortable place to live. I had the pleasure of speaking with Rebecca, who was incredibly friendly, welcoming, and compassionate. She did a great job explaining the different care options and helped provide a clear understanding of the services available. The community also seems to do a great job creating fun and engaging activities for residents. Bingo in particular is a big favorite and something the residents really enjoy, which speaks to the lively and social atmosphere they’ve created. Overall, Country Crest Senior Living seems like a warm and supportive community for seniors.