Ormond in the Pines

As a former Board Member of two Councils on Aging and a former Community Care Manager in Massachusetts, I found the Independent Living floors at Ormond in the Pines, PERFECT for my father and a Godsend for me. Charlie, Ellen, Anthony, Stephen, Tia and ALL the staff on the first and second floors were warm, caring, engaging, fun and professional. They worked with our VA homecare team and me. They were everything I could have wanted as a daughter caring for my Dad from Mass. Communication and responsiveness was respectful, timely and on target. I'll always keep them in my heart as the kindest, most dear humans. God love you all.

The moment I walked in, I felt welcomed and safe. I knew immediately that this was the right place for me. The staff is great. They go out of their way to accommodate you and Jenny does an outstanding job as activity director. She really puts her whole heart in it. I’m very content here and I know this is where I belong

This is the Goldilocks of Independent Living for seniors - It's just right! Not too stuffy and not too laid back. While evidence of high operational standards abound - they run a tight ship - the staff and especially the executive management team are warm and kind. Not just "nice" (you know what I mean?) but truly kind. They also assign ambassadors to their new residents. In fact, more impressively, they encourage time with the ambassadors without the sales and executive team present, so that the potential new resident has the opportunity to get the inside scoop and ask whatever questions they have about how things "really" are there. That's the gold standard! Finding the right place for your parent is a herculean task, but that's just the beginning. The move, the adjustment for a dear senior is no small thing. Ormond In the Pines did everything they could to ensure a hassle-free move in and we are truly grateful. After my mom moved in, she was overwhelmed, emotionally exhausted and a little glum while we were sitting together in the lobby for a bit. Then one of the maintenance (?) guys there, turned on some upbeat music and started to dance and whoop it up and that is the first time I saw my mom really truly smile and laugh in about a month at least. I know she'll love it there and most importantly, SHE knows she'll love it there. She's looking forward to the next chapter of her amazing life. You can't put a price on that.

After over 7 months I have not regretted my decision to come to Ormond in the Pines. The staff is amazing and the food is great. I’ve met many new friends and enjoyed the various activities that are available. Being close to my daughter is an added bonus.