Orchard Park at Victory Lakes

Orchard Park is a beautiful facility and the staff are nothing short of wonderful. When my dear friend was going through a difficult time and needed a new place to stay, everyone at the facility showed an incredible willingness to accommodate. Stephanie in particular showed great compassion and went way above and beyond anything we could have hoped for. I simply cannot say enough good things about both the staff and the facility. Highest of recommendations!

Orchard Park at Victory is a quiet, quaint facility. We moved my grandmother-in-law this week and she is already making friends Her room has a view of the water with birds right outside her window. Her room is very spacious so she can have family and friends over. We also like that UTMB hospital is nearby along with several restaurants and stores if we need to pick up anything. The reception area had coffee and fresh fruit. Orchard Park is very clean and kept. It has a welcoming feel when you walk in.

Orchard Park at Victory Lakes is truly a standout community. From the moment you walk in, you can feel the warmth and dedication of the staff, many of whom have been with the community for years. Their experience and commitment to providing compassionate, high-quality care make all the difference in ensuring residents feel at home and well cared for. Beyond the outstanding care, the location is also a major plus. Being just minutes from MD Anderson and other top medical facilities provides peace of mind for both residents and their families. The surrounding neighborhood is beautiful, safe, and convenient, making it an ideal place to call home. If you’re looking for a community where residents are truly valued, where staff longevity speaks to the quality of care, and where the environment is both welcoming and supportive, Orchard Park at Victory Lakes is an excellent choice!

A facility is only as good as the people caring for your loved ones. Orchard Park has had new management for the past six months, and I understand that change takes time. As such, I’m not evaluating the facility as a whole at this moment, but I would like to take a moment to highlight Karina. Karina has been providing care for my mother-in-law in a way that we hope all caregivers would. She is patient and kind, which is especially important when caring for someone with dementia. Providing personal care, like showering, can be particularly challenging for individuals with memory issues, and in the past, my mother-in-law often fell through the cracks. There were many times when we had to step in just to ensure that basic care, like showers, was provided. However, since Karina began working with her, this has no longer been a concern. Karina showers and dresses her with care, and when Karina is on duty, we can feel at ease knowing our mother-in-law is in good hands, even when we are out of town caring for other elderly family members. Karina also makes a point of keeping us informed about anything important regarding my mother-in-law’s well-being. There have been two other caregivers in the past who demonstrated a similar level of care, but unfortunately, they are no longer at Orchard Park. I sincerely hope that everything possible is done to ensure Karina remains with the team. High turnover is especially tough for dementia patients, who rely on the stability of familiar faces. Karina is undoubtedly an asset to Orchard Park. I recognize that the work these caregivers do is incredibly challenging, and I deeply appreciate the efforts of those who go above and beyond. I’m also looking forward to getting to know the newest staff members. Karina is 5 Stars!