Mountlake Terrace Plaza

My volunteer experience right here has been one of the most satisfying and rewarding moments of my life. As soon as I walked through the door, I felt a sense of warmth, belonging, and care that is difficult to find elsewhere. Anne, the Director of Life Enrichment, is the heart and soul of this community. Her strength, creativity, and compassion fill every area she enters. Whether playing games for a laugh, redecorating for activities, or virtually bringing smiles to the residents' faces, Anne and her assistant Dona make every moment memorable. You can see how much she loves her work; her kindness and determination win people over wherever she goes. Everyone right here is clearly tremendous, each with their own unique stories, humor, and sparkle. Spending time with them, whether playing games, going on a trip, socializing, or just enjoying each other's company, made my days. It's wonderful to see how much they take care of and love each other, and the way this community feels like one massive own family. Mountlake Terrace Plaza is a shining example of what care is undoubtedly all about, where volunteers and citizens alike are loved, valued, and showered with love. Thanks, Anne, and every member of the MLT Plaza staff, for making this place so very unique 🙏🙏.

I start each weekday at this facility by walking the wonderful dog of one of the residents. I felt inclined to leave this review because I find this facility to be so superior to some that I have visited over the past years. I can’t think of a time where I’ve encountered a staff member who didn’t have a smile on their face, or a friendly greeting. They are always helpful and patient. It seems like people are truly happy to be living there and working there. The staff person I deal with most often is Sally and every time I see her interacting with others it is friendly and with a smile on her face. I wish all senior communities were like this one!

I have been volunteering over there for the past 2 months, and I enjoyed spending time with the residents whether if it was presenting a presentation to them or just talking or playing games with them. My experience in Mountlake Terrace Plaza so far has been fantastic

From the moment I walked through the doors, I felt the warmth and genuine kindness from this community. Even though they knew I was just visiting my friend and I'm from out of state - every single staff member and resident treated me like family. Anne, the incredible Activity Director, was so excited to share all the enriching opportunities available to residents. She even gave me a demonstration of their virtual reality program—an experience I’ll never forget! She “took” me back to England, and I walked down the same streets I visited nearly 35 years ago. It was powerful, emotional, and something I never expected to experience that day. During lunch, the chef personally came to our table while we were savoring the most delicious hummus and homemade pita bread. Yes, homemade pita bread! Can you believe that? It’s that kind of attention to detail and passion that really makes this place shine. The residents were so nice! One proudly introduced us to his dog, and we were even invited to join a lively game of Black Jack, where the prize was a shared dinner with friends—how sweet is that? Before we left, both Emily from the business office and the Executive Director took the time to chat with us, just to say hello and hear about our visit. That kind of leadership and genuine hospitality is rare and absolutely worth celebrating. I just had to take share this exceptional experience.