Freedom Square of Seminole

I’d like to send a great big, “thank you” to the staff in the Independence Bldg where my parents resided. After my mom passed suddenly, Wellness Center Director, Vicki, worked her magic to get my dad moved to the assisted living building in just a few days, which still seems impossible. My dad told me she just brought him a lamp (& crawled under the table to attach an extension cord & plugged it in) for his dining room table, which was the only thing missing, since he has such low vision, & couldn’t see his meals. We felt her caring, thoughtfulness, & kindness throughout our difficult week, & it is rare to find it,especially at this level nowadays. I’d also like to thank Nurse, Alice & Receptionist, Vanessa, for all they did for my parents. They are both exceptional at their jobs as well.

Merrilyn Toerner, director of Sales and Marketing is a five star human being. She handled my moms transition so smoothly. Her kindness, patience and understanding mannerisms were very comforting. She even took my call and handled my concerns while she was enjoying family time on her day off. We truly feel the love she has for the residents. Tee Jay in the dining room adds a very welcoming touch to everyone entering the dining room. He exudes joy and happiness. He makes sure all meals are prepared well and everyone leaves the dining room feeling well nourished and happy. The grounds are spotless. The buildings are very clean. Mom loves her apartment. The housekeeping staff are so kind and respectful. Thank you for providing a special place for mom and a place for us to visit her.

Horrible place. NEVER send your loved ones to Freedom Square. The Assisted living is anything but. The Aids sit in the lounge on their phones while patients have their call lights on and are calling verbally for help. There are a few Aids for 30-40 people. Unfortunately, my loved one is trapped there, with their "life care" guarantee. A huge admittance fee was paid for this, in addition to exorbitant monthly rent. The "amenities sheet" that you are given has all kinds of promises that are broken immediately. We had to hire EXTRA help to correct the mistakes that Freedom Square makes on a daily basis. Upkeep is minimal, the washing machines and dryers are frequently out of order. The hall carpets have stains. The food service frequently forgets ordered items her helpers have to go to the dining room to obtain the forgotten items. Sometimes, the entree is missing. NEVER go there. NEVER! I am so sorry that my loved one is there. Don't make the same mistake. Ignore the good reviews, they were probably written by staff or paid reviewers.; I have witnessed everything I have written about. Terrible place and expensive. I would give Freedom Square a zero rating if I could.

I found the Rehab facility to be somewhat depressing. It needs a cheerful environment which can be accomplished with bright paint in the corridors and rooms. There should be floral arrangements in the hallways and new tile or carpeting throughout. IOW. A complete renovation. The room my friend was in was not clean. People in rehab are not feeling well and this is the place for them to transition and get back to their condo. It’s important that their surroundings be cheerful and uplifting while they are getting maximum physical and occupational therapy so they can be independent again.