Fairwinds – Redmond

The staff and residents are friendly, the shared facilities are nice and there are a variety of activities to keep residents entertained. My mom enjoys Fairwinds thanks to all of this. The biggest issue is the food. The food has been mediocre at best for my mom and it does not seem to be getting any better. Wait times for service/food orders plus food readiness also seem long. Options are limited and some meals are cafeteria quality. If you are told otherwise, I encourage you not to believe it or at least visit for multiple meals here yourself. Missed or shortage of items seems to be a recurring theme as well. Meal hours are also early and residents have no choice but to accommodate or spend extra money and time preparing their own meals in their units.

We chose FWR for our Mom because Krysta and the staff went out of their way to find the best apt and welcome her to the facility. Even after moving in they have shown her above average attention. Our Mom says the food is terrific! Thanks for helping us navigate this difficult transition.

More than 4 months in and Fairwinds Redmond has met all expectations and support needed for Mom. When we found Fairwinds Redmond (FWR) we were scrambling after mom's fall, emergency surgery, and skilled nursing care. There was little time to make decisions and coordinate a multitude of logistics. We interviewed and toured a few assisted living centers. Krysta, Mary, and the FWR team were the most attentive to mom's expressed needs and worked the hardest to find the best solutions. The pre-entry health assessment was the most professional we experienced out of all the prospective living centers we consulted. For the first 30 days we collectively decided upon a little extra support, which was tailored back to meet demonstrated need and independence after 30 days. The most impressive thing about our interactions with the FWR team - before and after mom became a resident - is their genuine desire to do what is best for mom. It was clear during our interview process that fitting mom's needs with the facility and available services was THE motivation of the staff. Other living centers were good ... FWR was the best at that. FWR provides a "smorgasbord" of options - from independent living to many levels of personal care and support. For Mom, who is intent upon regaining her pre-fall independence, all of the FWR apartments have a full kitchen. We didn't find that option with other living centers, which generated a barrier to full independent living if mom can reach that objective. In the interim, there is a wonderful restaurant, bistro, activity rooms, a pool, workout facility, outdoor garden/rose garden, onsite-salon, room service, organized excursions, and many other amenities to make residing at FWR like living at a full-service resort. Post-pandemic times have created challenges for all service related organizations. FWR appears to have had some turnover with staff during mom's stay, but it has not impacted mom's care in any substantive way. I am on the BOD for a resort property in the East and wish we could say we've been as successful at staffing services as FWR has been. Thank you Fairwinds Redmond!

We attended a charity auction are Fairwinds, what an awesome place! The event took place in the dining room, we had a great meal and the chef even stopped by our table to chat! The residents here must feel like they are at a fine dining restaurant for every meal. The staff were friendly and professional and have seemed to developed a great rapport with their residents. The lobby and common spaces were brightly lit, clean and very well appointed. While this style of living is still a ways off for us we look forward to being able to visit again for a fundraiser soon and will consider it as a future home when the time comes.