Elizabeth Residence New Berlin

I spent almost every day for a year and a half at Elizabeth Residence in New Berlin while my husband was in their care, and I can say without hesitation that this place became a second home to me. Watching him live with dementia was one of the hardest things I’ve ever faced but the staff here carried me and the family through it with so much heart. What I noticed, day after day, was how deeply they cared, not just with my husband, but for every resident. When his needs became more complex, they adjusted his care with real skill and patience, always keeping his comfort and dignity first. As his taste and eating habits changed, the staff would make him a meal he would eat. I loved seeing the activities that were planned and how the activity director kept the residences engaged and involved. The caregivers communicated with our family and showed genuine concern for his health and well-being. Being there almost every day, I got to see the little things: a CNA remembering his favorite TV show, someone sitting with him just to talk and the warmth they showed me on my hardest days. They made me feel like a part of their family and that gave me the peace knowing he was truly loved and cared for. I will be forever thankful for the team at Elizabeth Residence in New Berlin. They didn’t just care for my husband, they cared for me & family.

Compassionate care! We moved our parents to Elizabeth Residence and can't thank them enough for their compassionate care and thoughtfulness. They have gone above and beyond our expectations with their attention to our parents needs. Be it proactive action to secure transportation when we were in a tight spot to personally helping us move around some larger items, they stepped up! It's truly appreciated. Their dedication to the residents and their families is so amazing and top notch. We found the right place for Mom and Dad! Thank you to the Elizabeth Residence Team and Aides!

My mom had early onset dementia and was originally at other care facilities that were downright awful, and caused immense stress to my mom and our family. My dad was working with an organization that helps make recommendations of care options. At first I was hesitant about Elizabeth Residence based upon some of the previous year reviews. The organization assured us those issues were resolved and they felt this was a great fit for my mom. Wow, what a blessing this was. They provided great care to my mom and the hospice staff were pnenominal. They did everything possible to hear our wishes and worked very fast once she became a resident to provide better safety and comfort that the other facilities failed at. Even the little things like using smaller spoons and sippy cups to help her eat/drink meant so much. They truly care for their residents. The facility feels like home, and had such a good vibe to it. My mom passed a little over a year now, but I am still grateful to this day for the wonderful care they provided.

Elizabeth Residence in New Berlin is truly a blessing! Our mom spent her final days here in hospice & the care she received from Patrick and his entire team was nothing short of amazing. The compassion, dignity, & genuine love they showed her (& our family) during such a difficult time will never be forgotten. They didn’t just care for our mom medically; they cared for her as a person. Every detail, every interaction, every moment was filled with kindness, patience, & respect. The environment was peaceful, comforting, & full of warmth, which brought us so much peace during an incredibly emotional time. We will forever be grateful to Patrick & his team for taking such amazing care of our mom in her last days. If you are looking for a place where your loved one will be treated with true compassion and humanity, Elizabeth Residence is it. ❤️ Nikki & Family