Cogir of Glenwood Place

This is my mother's home for the past nine months. We have found the staff to be well trained and working with positive attitudes. She really enjoyed the Gym and nursing staff. Her hair and nails were regularly attended to keeping her happy and beautiful. Mom loved the Lasagna and chicken dinners. I liked the bacon cheeseburgers! Mom had the full meal deal with laundry, room service, regular showers and medical supervision for her medication. Other residents told me that the staff and accommodations are better than they used to be.

Friendly staff, but way understaffed to say the least. My mother is wheelchair bound and can't walk and has to wait 20 minutes to an hour to have someone show up to help her go to the bathroom, to get downstairs to eat, or help her out of bed and get her in the wheelchair. They estimated her "care package" to be about $875.00 a month by using other residents residing there that also can't walk, but her first bill was for $2,000. How can an estimate be off that much if they did actually compare her needs to other residents with the same needs? They also did not disclose that they had just been bought by another company when we were signing the papers. And the last topic you should be aware of is the food. The Bistro is good with sufficient portions and the food is hot. It has a limited menu and only about 5-6 tables, so you need to grab a table if you see one open. The dining room menu presents a lovely and creative description of chef prepared food, but it is far from it. The food either arrives lukewarm or cold. The menu states soup with your meal but you have to ask for it, (they don't ask you if you'd like to have it) along with salad dressing if you are having a salad, salt and pepper, sugar, dessert, etc. It appears that they too, are short staffed. If things with the new company that bought Glenwood improve significantly, I will change my posting. Ask a lot of questions, order from the menu, (if need be, so that you can see firsthand), and when it comes to the "care package" add double that amount! So far, it's been a huge disappointment, but I do realize that they are in a transition phase.

Very well-kept. Staff are mostly long-term employees and happy working. I met several residents who were friendly and enthusiastic. The amenities are more an better than many senior communities I've visited. And great value in quoted monthly costs. Having independent, assisted living and Memory care in the same facility is an option I greatly value.

I have a friend who lives here. She's happy, and I guess that's what's most important. But she had to move from one-bedroom to a studio because of rent hikes, which happen each and every single year. I went there on Thanksgiving, which I realize is not the best day for food service. But the buffet at noon was awful. The potatoes looked like potatoes, but tasted like some weird watery chemical mix. The rolls were left in the bag, so no one could get them without touching food that others had touched. They ran out of turkey. There was a dribble of cranberry sauce. If this is any reflection on daily fare, I would not eat there. On the plus side, there are many activities and outings, which is one of the main reasons my friend is happy there. And the gym is very nice!