Cedar Ridge

The food here SUCKS. They are always changing the menu. You don't know what you're going to get when you sit down in the dining room. They have had a staffing problemssince we moved in January 2023. I am paying more than $5000 a month for a2 bedroom apartment and 2 residents. I am not getting my money's worth. This place is also lacking in facilities for outdoor activities. There is no pool, no shuffle board court, no level ground surrounding the place. The manager proudly pronounced they had purchased a carpet cleaner...but the carpets in the hallway are still filthy. I could go on. But won't. Needless to say GOODBYE Cedar Ridge Update May 27, 2024. Shortly after writing the previous review, I got a visit from a member of the local management who asked a lot of questions and took copious notes. Within a day or two, I received a phone call from Atria headquarters to discuss my concerns. I was direct and expressed my honest thoughts. A couple of weeks later the "Executive Chef" left the facility and the assistant chef took control of the kitchen. Since then the food has been getting better. Today, Memorial Day, there is a crew of commercial carpet cleaners here cleaning all the hallway carpets. I think the place is getting better. And I give the local and corporate management credit. Nobody got defensive or critical of me. The Activities Director has purchased some outdoor games and is scheduling some outdoor time weather permitting. So, I am feeling that my speaking out has made a difference. And Atria is listening Update Sept 14, 2024 Well, things are regressing again. The carpets are filthy again, no outdoor activities, broken air conditioning and washing machines, open trash dump in front lot. 10/11/24 Well the improvement in food was temporary. It has gotten even worse than ever. Tonight I ordered the chicken pot pie and green beans. The green beans were very good. There was a scoop of something else on my plate. I asked the waitress what it was and she told me it was chicken pot pie. I tasted it and pushed the plate away. It was terrible, I couldn't eat it. The beans were good though..

There is a severe lack of leadership and organization. My mom's apartment is nice but there are many issues. The community is under staffed to meet the needs in food service, housekeeping and maintenance. Food and the lack of service is the most serious. Meals take an hour or more to be delivered. No one would wait that long at any restaurant. The food is most often cold by the time of delivery or they've run out of items. Last Saturday it was chicken tenders, onion rings, and cold slaw. The tenders were cold and they ran out of cold slaw without a substitution. Resident complaints to the management falls on Deaf ears and I've personally called Atria twice without any positive changes. I'd move mom, but she's as most seniors, they hate moving. Mark Mitchell

My Mother in Law lived here and loved the community. The food, activities, supportive and helpful staff made living here very comfortable.

I have sat with a lot of seniors in retirement homes and I have never sat somewhere where the residents are happy. They are doing a great job there, everyone is always so pleasant always hearing a lot of laughter throughout the facility