Brookdale Chambrel Williamsburg

Our family is incredibly grateful for the amazing staff and senior community at Brookdale, who work so diligently each day to provide support, compassion, guidance, and dignity as our parents navigate the challenges of aging and Alzheimer’s. From the moment we became part of the Brookdale community, we have been continually impressed by the kindness, patience, professionalism, and genuine care shown to our parents and to our entire family. We know that caring for seniors—especially those living with Alzheimer’s—requires an extraordinary amount of patience, understanding, and heart, and we are so thankful to the people who bring those qualities to their work every day. There are so many wonderful people who have made a difference for our family, including Shireen, Stephanie, Louiza, Pam, Tracy, Shawnté, and Johnny, just to name a few. Each of them has gone above and beyond in their own way, and we have felt their compassion and commitment firsthand. Their willingness to listen, communicate, answer questions, offer reassurance, and help us navigate difficult moments has meant more to our family than they probably realize. What stands out most is that the care at Brookdale feels personal. Our parents are not simply residents—they are treated as individuals with their own histories, personalities, needs, and dignity. Knowing that there are people looking after them with kindness and respect gives our family an enormous sense of comfort. We also appreciate the support Brookdale provides to families. Aging and Alzheimer’s can be an emotional and sometimes overwhelming journey, and having a caring team beside you makes such a tremendous difference. The staff have helped us feel that we are not navigating this journey alone. We are truly thankful to Shireen, Stephanie, Lolita, Joel, Pam, Tracy, Shawnté, Johnny, and the many other members of the Brookdale team who give so much of themselves every day. Five stars does not seem like enough to express our appreciation. We feel very fortunate that our parents are part of the Brookdale community, and we would wholeheartedly recommend Brookdale to families looking for a caring, compassionate, and supportive senior community for their loved ones. Thank you, Brookdale, for caring for our parents and for caring about our family. ❤️

I recently moved my mother and her husband into assisted living at Brookdale. Not only is the facility beautiful, and the food delicious, but the staff and management has gone above and beyond to accommodate my family’s needs. I’m very grateful for their willingness to work with me through some challenging situations.

I had the pleasure of touring the full facility and it is extremely impressive. I can't imagine a better place for your loved ones that need assistance as they get older. Their staff is so friendly and welcoming. They have an abundance of activities to keep their residents stimulated and healthy. My grandfather had Alzheimer's and I wish the facility he was in had been as nice as this one.

I hate that this matter has to be brought here but with no response from Joel and the directors of Clare bridge this may be the only way to get through. On Friday June 5th around 5pm I was visiting with a lifelong friend. During the visit we were sitting in the common area. I seen I believe a CNA with a very strong accent aggressively grab and yank a resident whom was attempting to stand unassisted at the table. She began to yell and scream at the resident. At this point a med tech walked over (dark skin blonde hair) and they exchanged nasty words in the common area. Another residents husband was there and witnessed it. It is highly inappropriate and unacceptable to yell, snatch or yank on a resident and even more unprofessional for two employees to have an altercation where residents and family members were.