Benchmark at North Andover

My mother has been at this facility for one year. My father passed away and she moved from Florida to be near our family. The staff was so kind and understanding of the changes she was having to deal with. The people that live there are so friendly and my mother enjoys the outings and the community. The staff is caring and has helped my mother adapt to this stage of her life in assisted living. I toured a lot of places before my mother arrived and am so happy we picked this one.

Our 91 year old Mom has been living at Benchmark North Andover, Ashland Farm, for just under two months. Her transition from living from her home has gone remarkably well and we credit the Ashland Farm community for this. From our initial visit with Amy, we have seen first hand the caring and compassion of the staff and residents. The plan was for our Dad to join Mom following treatment at the hospital. Shortly after Mom moved in, Dad took a turn and passed. The support and respect shown during this difficult time is beyond words. Any doubts we may have had about our decision to move Mom to Ashland Farm were soon eradicated. She is making connections with other residents and staff and participates in numerous activities. She loves the dining options and her cozy apartment. Our phone calls and visits are filled with stories of the happenings of the day and her interactions with community members. We appreciate that she is able to be as independent as possible. Knowing our Mom is in a safe, caring, active, and supportive community means the world to us.

Our family can’t say enough about the care our daughter/mother/sister has received at Benchmark North Andover. Since the first time we met with Amy, to when Heidi came to the skilled nursing facility our sister was struggling at to speak with her and we made the decision Benchmark was the right place for Karen, it has been even better than we expected. Staff has gone out of their way to make our sister feel at home and build her confidence that she could get better. Her progress has been amazing. We as a family highly recommend this place for anyone looking for an extremely positive and compassionate environment!! Staff really enjoy what they do, know every resident by name which makes the residents feel like this is home!!

My mother spent her final years at Ashland Farms after living alone her entire life. She had age related memory issues, advanced Macular Degeneration in both eyes and failing hearing in her 91st and final year. The staff at Ashland Farms helped her achieve the best life she could have, in as independent a way as possible. Living with some form of independence was extremely important. The staff there were always ready to assist her, but only as she required it. They understand the needs of the elderly population as they transition to the final phase of life, which is the most difficult transition any of us will make. I trusted the staff at Ashland Farms to help my mom and I felt secure that she was in good hands. The staff was always open to input from me as what would work best for my mother and took my suggestions and implemented them without push back, as long as it didn't impact other residents. When the end did arrive, that is when the staff swung into action like I had never expected. They had contacts with Hospice and Home Again aid services that were invaluable in the final days. But, it was watching the entire staff attend to my mom with great care and concern I thought only came from myself, but really came from every member of the Ashland Farms team from the managing director all the way down to the bus boys in the dinning hall and each role in between. It was truly wonder to watch. I was dealing with my own grief and they were helping me as well as my mom. I have never seen such a caring group of people all working in one place. Do yourself a favor, strongly consider having Ashland Farms help your loved ones when their need for Assisted Living comes around. This is still a difficult portion of life, but the Ashland Farms staff helps guide you and your loved ones through it, in the best way possible.