Atria Hillcrest

My 88 year old mom recently moved to Atria Hillcrest. While any move has its challenges, moving an older parent can be filled with them. We picked Atria because of the beautiful setting, exceptionally clean and well maintained apartments and honestly the price. We fell in love with Artia because of the staff. Everyone is so kind, friendly and caring. Marcelle is wonderful, knowledgable and so patient with understanding what a big decision is being made. Lupe was so great at explaining all the costs and paperwork. Nurse Wendy went above and beyond to make sure my mom had the correct placement and care.(I really can't thank her enough or express how amazing she is at her job.) The care takers and med techs are super friendly and interact with my mom in such a positive manner. All of this has allowed my mom to be really comfortable in her new home and she has made many new friends and happily engages and interacts with so many of the other residents. It is really great to see her being so social with others and so well cared for. Atria Hillcrest is a great fit for our family, because they make you part of their family from day one.

My neighbor recently moved to Atria Hillcrest and recommended that I visit the facility. I booked a tour with their amazing Sales Director, Marcelle. During the tour, I found the facility to be incredibly beautiful, cheerful and clean and the layout perfect. Marcelle is warm, caring and answered every question honestly. While I have only been here a short time, my transition into my new home has been seamless. The attentive staff are friendly and well trained. Ramon Pagels gets an A+. He is the perfect person as the Executive Director in all aspects of running this Senior Living Home. I would highly recommend Atria Hillcrest to anyone looking for a new home for themselves or a loved one. Book a tour with Marcelle to see for yourself.

OK, I speak from experience having two parents currently at Atria. My hunch says if you’re scrolling through these reviews, you’re trying to figure out if this is a good facility for your parents. My answer to you would be an unqualified “yes.“ First, obviously ANY kind of residential situation like this comes with a financial cost (and that pertains to all facilities, not this one alone). In terms of the cost consideration, we found Atria to be (pretty much) in the financial middle of the road, so to speak. Obviously, the more services (help) a resident needs, the higher the price goes up. But that reality is also true in ALL of life, and is not unique to residential care. But setting the financial realities aside of assisted-living/residential care, I would say Atria shines in so many areas: 1. The staff has been truly amazing. We’ve dealt with many of them and at no time did we feel anyone was being dishonest, phony or hiding things we needed to know. That goes for all the support staff/care staff, as well as the “forward facing” sales and administration staff. I always worry when sales people are being “nice” and “kind” and so I always kept my guard up during the process of getting my parents into Atria. Yet I quickly learned that there was no need to expect anything but the outstanding service and care we received from very beginning inquiry stages of the process to having my parents in the facility for multiple months on end. And I truly mean that. 2. The facilities ARE top-notch, well taken care of, super clean and feel actually luxurious. In no way does this facility come across as a “dump.” If anything, it comes across as classy, vibrant and ALIVE. 3. The food has been nothing short of amazing. You would think a retirement home could get away with serving “slop,“ but in fact the opposite is true of this facility… They’ve got a great menu they’re constantly working through, the quality is so fantastic that my 97 year-old stepfather has actually gained weight during his time here! And having sampled the food, I can see why! 4. It does feel like there’s general camaraderie with the residents and you don’t walk in the front door and have a sense of “doom and gloom.” A lot of the residents have been super helpful, talkative, and pleasant to be around. In other words, there’s a good social atmosphere here where a resident can choose to expand their friendship circles and be around other adults who’ve had full, sophisticated, and rich lives. In other words, I can tell you that Atria Is not a place where people go to be dumped and die, but it’s where people go to make genuine connections, in a healthy environment during whatever time they have left. If you can address the cost issue, I would say you definitely want to put your loved one here. It truly has been one of the best choices we’ve made.

Atria has treated my family very well :-) My relative who lives at Atria is very happy being there and I can feel it too :-) The staff and the other awesome elderly are very friendly to me and I love playing piano and singing for them. They have a great music/game venue and movie theatre as well as haircuts and they are able to drive my relative to swimming :-)