Arbor Terrace Lakeway

Arbor Terrace Lakeway cared for our father during the last three years of his life, and we will always be grateful for the love and compassion they showed him. From the moment he settled in, the staff made him feel safe, comfortable, and truly at home. They didn’t just care for his physical needs—they embraced him as part of their family. They encouraged him to participate in activities, kept him engaged, and gave him purpose and joy. Because of their kindness, he truly thrived during the final years of his life. When it came time to say goodbye, the staff grieved right alongside our family. Their tears, hugs, and heartfelt condolences reminded us just how deeply they had come to know and love him. Knowing he spent his final years surrounded by people who genuinely cared for him brought us an incredible sense of peace during the hardest time of our lives. We can never thank the entire team enough for the dignity, respect, and unconditional kindness they gave our father. They made a lasting difference not only in his life, but in ours as well.

I recently attended a cognitive care training led by Lori, the Memory Care Director at Arbor Terrace, and it was truly outstanding. Her expertise, passion, and ability to explain complex concepts in a way that’s both engaging and easy to understand made the session incredibly valuable. I walked away with practical tools, deeper insight, and a renewed appreciation for quality dementia care. Lori’s dedication to improving the lives of residents and supporting caregivers is inspiring. Highly recommend!

A Wonderful Community with Caring Staff Our family has been very pleased with the care and support our loved one has received at Arbor Terrace Lakeway in Bridges for the past nine months. From my initial visit to move-in, Penny and Lori were incredibly helpful in guiding us through the process. Although every transition is unique, the administrative staff helped to ensure a warm, welcoming and stress-free transition. The initial assessment and reassessment are also very thorough. The care staff is attentive, compassionate, and truly dedicated to the well-being of the community and residents. Some of the staff I have met in the past nine months who really shine: Belinda, Chrissy, Desiree, Rogelio, Serena. It is reassuring to know our loved one is cared for by staff who treat residents with kindness and patience. Dava and Kathy at the front desk are always friendly and helpful. Jae in maintenance does a fantastic job of keeping the community clean. The maintenance team is quick to address any concerns. George is always ready to drive residents around. Overall, we are grateful for the dedication of everyone at Arbor Terrace Lakeway. I highly recommend this community for any family looking for a safe and supportive place for their loved one.

Super friendly and kind staff. All are committed to keeping residents happy, healthy and safe. It’s clear that everyone enjoys their position, and Terrific communication, always answering my many questions, as well as solving difficult issues concerning my mother’s transition. A large variety of food options in a pleasant restaurant-style environment. Snack choices are available throughout the day. (Clearly, the residents are well-fed as they enjoy quality time dining and conversing with fellow friends.) Activities offered are plenty. The activity directors are amazing, with great energy and enthusiasm during residents’ time in session. My family is very pleased and COMFORTED having Arbor Terrace’s staff keeping everyone Happy and Social. One negative is that I feel the facility could monitor visitors more closely upon arrival. I have walked right past Check-in station and monitor more than a few times.