Arbor Terrace Lakeway

A Wonderful Community with Caring Staff Our family has been very pleased with the care and support our loved one has received at Arbor Terrace Lakeway in Bridges for the past nine months. From my initial visit to move-in, Penny and Lori were incredibly helpful in guiding us through the process. Although every transition is unique, the administrative staff helped to ensure a warm, welcoming and stress-free transition. The initial assessment and reassessment are also very thorough. The care staff is attentive, compassionate, and truly dedicated to the well-being of the community and residents. Some of the staff I have met in the past nine months who really shine: Belinda, Chrissy, Desiree, Rogelio, Serena. It is reassuring to know our loved one is cared for by staff who treat residents with kindness and patience. Dava and Kathy at the front desk are always friendly and helpful. Jae in maintenance does a fantastic job of keeping the community clean. The maintenance team is quick to address any concerns. George is always ready to drive residents around. Overall, we are grateful for the dedication of everyone at Arbor Terrace Lakeway. I highly recommend this community for any family looking for a safe and supportive place for their loved one.

I have nothing but wonderful words to say about Arbor Terrace and their amazing staff. Mel at the front desk is so helpful and kind. The staff in memory care are phenomenal and so focused on incredible patient care. I’d love to give a special shout out to Jade, med tech, for the outstanding care that she delivers her patients. I can tell that they are all very passionate about their work and truly love their residents. Great work everyone!

Every time I visit Arbor Terrace Lakeway, I'm impressed. It's such a beautiful place. It's obvious the staff takes great pride and care in everything they do. Speaking of staff, everyone is so warm, friendly and caring. It's always a joy to visit with both staff and residents. Everyone seems so genuinely happy to be there and it shows. It truly is a remarkable place, and I find myself looking forward to every single visit. If you are considering assisted living or memory care for yourself or a loved one, I highly recommend putting Arbor Terrace Lakeway at the top of your list.

Super friendly and kind staff. All are committed to keeping residents happy, healthy and safe. It’s clear that everyone enjoys their position, and Terrific communication, always answering my many questions, as well as solving difficult issues concerning my mother’s transition. A large variety of food options in a pleasant restaurant-style environment. Snack choices are available throughout the day. (Clearly, the residents are well-fed as they enjoy quality time dining and conversing with fellow friends.) Activities offered are plenty. The activity directors are amazing, with great energy and enthusiasm during residents’ time in session. My family is very pleased and COMFORTED having Arbor Terrace’s staff keeping everyone Happy and Social. One negative is that I feel the facility could monitor visitors more closely upon arrival. I have walked right past Check-in station and monitor more than a few times.