Arbor Terrace at Crabapple

We met with Dori to see if Arbor Terrace Crabapple might be a good fit for our family member, who is in the early stages of dementia. While we’ve ultimately decided to go a different direction, I can’t say enough good things about Dori - her professionalism, knowledge, understanding, and compassion are evident from the moment you meet her. She is truly an expert in the field of dementia and possesses the ability to empathize and explain in a way that us non-experts can understand. I would highly recommend if you’re looking for memory care that you put this facility on your short list to tour.

Arbor Terrace Crabapple has truly exceeded our expectations. From the moment we walked in, we were impressed by the warmth and professionalism of the staff. This assisted living and memory care community offers a beautiful, clean, and welcoming environment that immediately made us feel at ease. The caregivers are compassionate, attentive, and genuinely dedicated to the well-being of the residents. My mother is thriving here—not only because of the excellent medical care but also due to the vibrant social activities, delicious meals, and meaningful engagement she experiences daily. What really sets Arbor Terrace Crabapple apart is their personalized approach to senior care. Whether it’s helping with daily tasks or providing specialized memory care, the team goes above and beyond to make sure every resident feels valued and safe. The community is well-maintained, and safety is clearly a top priority. Knowing my loved one is in such a secure and supportive environment gives our entire family peace of mind. If you're looking for a senior living option that truly cares, I highly recommend Arbor Terrace Crabapple. It’s not just a place to live—it’s a place to thrive.

My wife and I run a placement business to help Seniors(Atlanta Senior Placement) so we are in and out of just about every senior community in the metro Atlanta area. Arbor Terrace, and in particular the Crabapple location, are one of the best assisted living and memory care communities in the Atlanta area. Dori and Trish(the sales manager and executive director) run a great building. The care, food and activities are all first class! Their long tenured staff is always attentive and friendly. The only “negative” is that they are almost always full, so we cannot refer our clients to them whenever we want!!!

I have so many staff members to thank that I'll leave someone out for sure. After just over two weeks, Rick has become more accustomed to Evergreen, and your excellent staff, Tricia, has played important roles in helping both him and me through this challenging time. Shylonda - welcomed me and my questions early in her tenure with ATC. You get a definite feeling of warmth and receptivity with Shylonda. She seems eager to help individual family member of the residents in her care. Vanessa - spent time with me explaining how the two outstanding bills will be posted. She was easy to talk with and made clear what I can expect. Weekend staff - Toni as well as the person designated to help Rick that day, and the Sunday wellness staff person were helpful, showing what truly seems a calling for this kind of work. When I left, another staff member (male) went over to talk with Rick, making it easier for me to leave. Dwana - We had a nice talk on Sunday about life in Evergreen in general. It was she who suggested that I notify Shylonda of some housekeeping needs for Rick. I don't know if she, and your other staff, have a real idea how important, how comforting such short talks can be to new family members. It truly matters. Toni - I spent most of my staff time with Toni on Sunday. She could tell I was distressed over the evangelical nature of the activity taking up the full common area (not the learning room closer to the patio), as well as the lack of anywhere else for Rick to be for the approximately 90 minutes they were there. I know she will be reaching out to Stephanie, and I am grateful to her for rescuing Rick and me. When I entered Evergreen in the midst of singing and preaching, Rick said, "You rescued me!" Toni understands that we are not Christian, and she took us out to the patio and encouraged Rick to sing some of our Unitarian Universalist hymns. As you know, memory and music are a pretty amazing pair. I deeply appreciate both the initiative she took, and what, I'm sure, will be her follow up with Stephanie. You and I and your staff will continue to communicate often as Rick continues to adjust to Memory Care. I wanted you to know, after some of the bumps that you've worked out for me, how grateful I am. Sincerely, Paula Watson