American House Keene

We can’t thank American House, Keene and the exceptional staff enough for the wonderful care and compassion given to our Mom over the last few years. From the moment she entered American House until her death, the staff went out of their way to really get to know our Mom and meet her every need. Mom always complimented the staff for their kindness. During her last 6 weeks of life, while on hospice, we stayed there all day and night and witnessed the amazing teamwork daily. Every interaction we experienced and witnessed with the residents was respectful and caring. As a retired Chief Nursing Officer, I can honestly say this facility is amazing in every way. It is clear that the leadership has created an environment that allows the staff in every department to provide the outstanding care it does to both residents and families. We remain forever thankful for the support during our Mom’s last weeks and highly recommend American House, Keene to anyone who wants the best for their family member.

We moved my 92-year old mother up to American House in Keene from her assisted living facility in Florida to be closer to family. I really cannot say enough about the caring staff, the clean and well-kept facility and the upbeat, engaging environment the staff provides for the residents. The staff took the time to get to know my mother, her preferred routines, what brought her pleasure and they were ever so patient with her moods. I visited her often and always felt welcomed. It has been a wonderful experience for what is an otherwise challenging time in a family’s life.

I toured the Keene Independent Living facility, as part of a three-state exploration for a place for my Dad. Christy, the person who met with me and took me around was personable, knowledgeable about the facility and the Keene area, and patient with my many questions. I appreciated how American House used the historic building and found that the various common areas and amenities were well-appointed, comfortable, and clean. The residents I observed and met on my tour were obviously happy and engaged. Compared to other facilities I have visited in the Tampa area; Ann Arbor, Michigan; and nearby in Vermont, American House Keene's overall costs are somewhere in the middle range, with among the most-complete array of health and daily needs, social activities, and other amenities. Although my father is leaning toward a facility in Michigan for personal reasons, American House is among our top three choices.

I have been involved with American House for many years in my role as a home care nurse and most recently as an employee. I am blessed to be part of this amazing team. It is a wonderful place to work, the nursing staff is amazing work together toward a common goal of providing impeccable care. The food is wonderful. Everything is very clean. The leadership team works together with families to make sure that all the residents are receiving the care that best meets their individual needs. I would and do recommend American House to everyone. Since I started there, everybody has been so welcoming encouraging to me. I’ve been a nurse for 30 years and this is one of the best places I’ve ever ever worked!