Escalante at Coventry

We moved my mom to Escalante covering tree from another assisted living a few months ago. She has so greatly improved since the move! She had been under a lot of stress and unpleasant treatment at Cottonwood Creek. Once we moved her, everything began to improve. The staff at Coventry is kind, attentive, and very helpful. Notable great staff members are Ashlee and Suzanne. They are kind, they care, they are responsive and helpful. Food is very good to excellent. They care about individual diets, and are flexible with their meals. Most importantly, my Mom feels safe again. None of the shenanigans she was going through before she has to deal with now. She has been welcomed by the staff. She feels comfortable and at ease now. Her needs are all being simply and comfortably met. Her health has improved tremendously! I highly recommend Coventry for your loved ones. A++

Ashlee the sales director gets a 5 start review from me as she was incredibly helpful and kind showing me options, working with me on payment, moving my Dad from ALF to memory care, and then helped with getting a refund over a 2 month period where I was dealing with Frontier Management leaders who were not responding to me despite frequent contact. She helped me get this refund so I didn't have to get my lawyers involved which was super great. I am giving 4 stars as an average because Ashlee is a 5/5, Frontier Management a 3/5. Difficult to get ahold of, the executive director at the time was unprofessional. I have heard they are under new management that has a much better reputation and are local, so I would say go for it as the grounds and staff are really great. Hope this helps!

It has taken me a few days to write this review because it’s so important to me to do it justice. Even now, I’m not sure I can find the right words to express what the team at Coventry has done for our family—more specifically, for my 80-year-old dad, whom we love and adore more than anything. This will be a bit long, so please bear with me, as so many people have been involved and incredibly supportive. I want to recognize as many efforts as I can. My dad had been staying at a rehab facility in Sandy for some medical conditions (Parkinson’s and an amputation). He was making great progress, and we knew it was time for him to graduate to assisted living. We toured many places, but the moment we walked into Coventry, we just knew he would be happy there. My dad had about three weeks left before he could be medically released from the rehab facility. We signed the papers with Coventry, wrote the check, and began counting down the days to moving day. Unfortunately, we ran into an unexpected situation. The rehab facility where he had been staying became neglectful in his care, which led to an ER visit. I’ll spare the details, but the first thing that came to my mind was to call Ashlee at Coventry and see if they could let him move in sooner. I can’t fully express how helpful EVERYONE at Coventry was in coming to our aid. • Ashlee helped accommodate our request and ensured the apartment was ready sooner than planned. • Jenna, their wonderful in-house nurse, immediately reached out to discuss medications, prep work, and details about his primary care physician. She covered everything we needed to make the transition smooth. • Mickey, the Executive Director, not only chatted with us during our initial tour but went above and beyond when I was moving my dad’s belongings in. He saw me carrying a box and insisted on helping, walking it up to the room himself. • Angela, another incredible team member, offered to help carry items as well, and in between her rounds, she expressed her willingness to support us in any way possible. • Keith greeted me with keys and a warm smile, walked me through the apartment, and even provided a welcome basket. He assured me that if we needed anything, he was there to help. Their concierge team at the front desk is always kind, welcoming, and smiling. We had lunch with my dad, and the food was fabulous. The activities are abundant, and the residents we met were so genuine and kind. The property is beautiful and well-maintained, but what truly makes Coventry stand out is the INCREDIBLE staff. Every call, text, or email to their team has been answered promptly and thoughtfully. If you’re looking for a place where your loved one will be well cared for, enjoy their surroundings, and be supported by compassionate people, Coventry is the place. Thank you, Escalante at Coventry. You’ve given our family such peace of mind, and we are beyond grateful.

Just wanted to give a shout out to the team at Escalante, Coventry. They are always so willing to accommodate the families that we bring in for tours. They've been able to work with quite a few of them that we have referred there and have helped them with the move and also Helped them acclimate to their new surroundings. They've been a great company to work with.