The Impact of Senior Living Staff on Residents

Evaluating a CommunityLifestyle

Video Transcript – The Impact of Senior Living Staff on Residents

Marcela M.: I love working with seniors because they are fun, creative, loving, and caring. I’ve been here almost seven years, and to me this is like my second family. I have residents that I see every single day, and it’s hard not to get attached.

Sabrina Stieber: It’s very much rewarding. The satisfaction that I get on a daily basis here, and the connections, and the relationships that you build with these individuals are incredible. I feel like I’m a big part of a family.

Jan Garland:The day we walked in, the whole staff was waiting for us. They cheered. They had a banner up, welcome home.

Pam Labuda: I love my job. I believe in what I’m doing and how it’s going to help them in the long run. What I do is I develop that relationship with them. Ask them simple questions, how are you, how can I make this better for you? Having a community set feeling where the staff is actually a part of your family, and you’re never alone. You have that safety and security.

Shirley Tobias: The staff is great, and I’ve gotten very close to them.

Jocelyn Lee: It’s important that we do have that compassion when it comes to everything.

Marcela M.: I feel like if you surround yourself with people that are very positive and have a great attitude towards life, you’re going to pick up on that vibe and you’re going to be happy yourself.

Sabrina Stieber: It’s very satisfying, as well, when a family member comes up to you and they thank you out of the blue. You don’t even know what it’s for, but they just say thank you. You can really feel the emotions that they give towards you and their gratefulness. It’s a good feeling.

Jocelyn Lee: I tell my residents all the time it’s a good thing that I’m not old enough to live here because I probably would. What’s not to love about it?

Sabrina Stieber: I wish that there was more insight, more individuals that knew about this because it’s really important.

Pam Labuda: I have seen seniors thrive. I’ve been doing this for 18 years and it’s wonderful.

Speaker 7: You lived here for a number of years?

Speaker 8: Six years.

Speaker 7: Six.

Speaker 8: Lovely. This is a nice place for old people.

Sabrina Stieber: Oh, god. I absolutely love what I do. I could talk about this stuff all day.

Where You Live Matters is powered by the American Seniors Housing Association (ASHA), a respected voice in the senior housing industry. ASHA primarily focuses on legislative and regulatory advocacy, research, and educational opportunities and networking for senior living executives, so they can better understand the needs of older adults across the country.